Hosted VoIP Is The Future of Telecommuting

Hosted VoIP Is The Future of Telecommuting

Andrew Wiggin enjoys writing on all things VoIP

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Telecommuting is the dream of many a businessman or woman. The idea of being able to skip the hours in the car stuck in bumper to bumper traffic and actually eat a real breakfast instead of a ’99 cent heart attack’ is inviting. Hosted VoIP can make the dream a reality, and many businesses are realizing the benefits in adapting to the ‘work at home’ hopes of many of their employees.

Hosted VoIP allows an employee to be hooked into the company system from a remote location. All of the information needed plus easy access to other employees via virtual workspace is at their fingertips. After hours conference calls with overseas clients can be handled without the need to stay in the office. The impact of a family emergency or illness on the ability of an employee to do their job is decreased.

Conference calling and online webinars make physical presence in a meeting room unnecessary. Flexible work hours can be offered to talented employees with multiple personal obligations, and qualified applicants can be considered even if they are not local. Employees and employers alike benefit through minimized costs on both sides – the employee saves time and money formerly wasted on commuting and wardrobe, and the employer benefits from decreased workstation costs and office space.

VoIP allows the telecommuting employee to stay completely in the loop through phone and Internet access that can connect them to the companies unified communications system. The data network can be remotely connected to the computer workstation, and other communication devices integrated for seamless, real time interaction between employee and the main office.

Data entry is simplified, phone calls can be picked up, put on hold, dragged and dropped to another online employee in a completely different location, and information transmitted through SMS or IM with no lag time. Company voicemail can be retrieved, listened to, forwarded or saved from the home office.

Business owners interested in offering remote telecommuting to employees will need certain capabilities to make it possible. Hosted VoIP is the first step, followed by a unified communications system that allows seamless integration between the company databases and devices and the employees remote workstation.

The employee can be provided with a secure Internet connection, the VoIP telephony handset, an integrated mobile device and all the software needed to participate fully from their virtual workspace. Employers can see at a glance which of their employees is available, on a call or at their desk, and managers can delegate quickly and efficiently. Productivity will increase, sick days decrease, and the company can cut costs while increasing employee satisfaction

You may also like to see the following articles:

• Unified Communication Boosts Workplace Productivity
• Transitioning From Legacy Telephone Technology To Business VoIP
• Saving Bundles For Your Business With Hosted VoIP
• Benefits Of Unified Communications Technology In The Workplace
• Why Choose Hosted VoIP For Your Business?